Cookie Policy

Kindred Mugs Ltd

This Cookie Policy explains how Kindred Mugs Ltd (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website https://www.kindredmugs.co.uk.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you browse websites. They help websites remember your preferences, log you in, and track how you interact with the site.

Cookies can be:

• First-party cookies – set by our website (e.g. Shopify)
• Third-party cookies – set by other services we use (e.g. Google Analytics, Facebook, Klaviyo)

2. Types of Cookies We Use

Type	Purpose	Examples
Strictly Necessary	Essential for site functionality like shopping cart, checkout, and security.	Shopify session cookies
Performance/Analytics	Help us understand how visitors use the site so we can improve it.	Google Analytics
Marketing/Advertising	Track user behaviour and display personalised ads.	Facebook Pixel, Klaviyo cookies
Functional	Remember user preferences like currency, region, or login status.	Shopify theme cookies, language selector

3. Cookies Used on Our Site

Here are some of the third-party cookies and tools we use:

 Google Analytics

• Tracks how visitors use the website
• Helps us improve site content and performance
  Opt-out link: https://tools.google.com/dlpage/gaoptout

 Facebook Pixel

• Helps us deliver relevant Facebook/Instagram ads
• Tracks conversions and engagement from ad clicks
  More info: https://www.facebook.com/policies/cookies

 Klaviyo

• Tracks visitor behaviour for email marketing
• Allows us to personalise product recommendations and follow-up emails
  More info: https://www.klaviyo.com/legal/privacy

Shopify

• Core functionality like cart, checkout, security, preferences
  Details: https://www.shopify.com/legal/cookies

4. Managing Your Cookie Preferences

When you first visit our site, you'll see a cookie banner giving you options to:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences

You can also change your cookie preferences at any time by adjusting your browser settings. Most browsers allow you to block or delete cookies — but doing so may affect your experience on our site.

Learn more at:

• https://www.aboutcookies.org
• https://www.allaboutcookies.org

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on this page with a revised "Effective Date".

6. Contact Us

If you have questions about this Cookie Policy, please contact: Email: hello@kindredmugs.com

Kindred Mugs Ltd 
Address: Wessex House, Teign Road, Newton Abbot, Devon, United Kingdom, TQ12 4AA