Kindred Mugs e-Gift Card
Standard Delivery £3.95
Description
A Kindred e- Gift card is perfect if you're not sure what to choose as a gift, and it's great if you're running short on time.
Your gift card will be emailed directly to you as soon as it is purchased, and you can then share it with the recipient, who can start shopping right away.
Perfect for all occasions — from birthdays and anniversaries to housewarmings and thank-yous, or simply to show you care.
- Our e-Gift Cards are redeemable online only.
- You can send your gift card directly to the recipient by selecting 'I want to send this as a gift'.
- They are valid for 24 months from the date of issue. Any remaining balance will be cancelled on the expiry date.
- There are no delivery charges, and there is no cash alternative.
Our Makers
Our supplier is a generational business, founded over 30 years ago by a young couple who originally worked at the Fine Arts Museum in Vietnam.
In 1995 they decided to take a chance and establish their own business. It was their love of their profession and their passion to pursue their dream of celebrating the long-standing tradition of making pottery that helped them develop their business. Latterly joined by their son, the business continues to flourish. It is a pleasure to work alongside them and watch our designs come to life, valuing their guidance and knowledge of ancient Vietnamese cultural elements and combining them with a modern twist. Find out more.
Delivery & Returns
Delivery & Returns
We mainly work with Royal Mail (Parcel Force) and the courier DPD. We will occasionally use other couriers.
UK Delivery (incl. Islands and Highlands)
| Delivery Method | Cost | Timescales |
|
Standard Delivery |
£3.95 |
2-4 working days (An additional day may be needed for Northern Ireland, Highlands and Channel Islands) |
NEXT DAY AND INTERNATIONAL COMING SOON!
Returns
If for any reason you are unhappy with your product, please return to us within 28 days of receipt.
Please click HERE and complete the form and it will generate a returns shipping label. If your order is faulty or damaged please see below.
- Products returned to us must be in a resalable condition. Products should be unused, in their original packaging with labels attached
- With the exception of faulty goods Kindred Mugs is not responsible for the cost of returning products. We always advise that you obtain a proof of postage when returning an item.
- Please allow up to 8-10 working days for us to receive your return and complete your refund.
- We will issue a refund to your original payment method on receipt.
Faulty Or Damaged Items
PLEASE EMAIL hello@kindredmugs.com if you have a FAULTY OR DAMAGED ITEMS.
In the event of an item arriving damaged or faulty, please contact us within 30 days of receipt by email (hello@kindredmugs.com) and we will be happy to arrange for a replacement or a full refund in line with our terms and conditions and your consumer rights.
Cancelling Your Order
Under The Consumer Regulations 2013 you have the right to cancel your online or mail order purchase as long as you do so no later than 14 days after the day on which you receive the goods or service.
A Kindred e- Gift card is perfect if you're not sure what to choose as a gift, and it's great if you're running short on time.
Your gift card will be emailed directly to you as soon as it is purchased, and you can then share it with the recipient, who can start shopping right away.
Perfect for all occasions — from birthdays and anniversaries to housewarmings and thank-yous, or simply to show you care.
- Our e-Gift Cards are redeemable online only.
- You can send your gift card directly to the recipient by selecting 'I want to send this as a gift'.
- They are valid for 24 months from the date of issue. Any remaining balance will be cancelled on the expiry date.
- There are no delivery charges, and there is no cash alternative.
Our supplier is a generational business, founded over 30 years ago by a young couple who originally worked at the Fine Arts Museum in Vietnam.
In 1995 they decided to take a chance and establish their own business. It was their love of their profession and their passion to pursue their dream of celebrating the long-standing tradition of making pottery that helped them develop their business. Latterly joined by their son, the business continues to flourish. It is a pleasure to work alongside them and watch our designs come to life, valuing their guidance and knowledge of ancient Vietnamese cultural elements and combining them with a modern twist. Find out more.
Delivery & Returns
We mainly work with Royal Mail (Parcel Force) and the courier DPD. We will occasionally use other couriers.
UK Delivery (incl. Islands and Highlands)
| Delivery Method | Cost | Timescales |
|
Standard Delivery |
£3.95 |
2-4 working days (An additional day may be needed for Northern Ireland, Highlands and Channel Islands) |
NEXT DAY AND INTERNATIONAL COMING SOON!
Returns
If for any reason you are unhappy with your product, please return to us within 28 days of receipt.
Please click HERE and complete the form and it will generate a returns shipping label. If your order is faulty or damaged please see below.
- Products returned to us must be in a resalable condition. Products should be unused, in their original packaging with labels attached
- With the exception of faulty goods Kindred Mugs is not responsible for the cost of returning products. We always advise that you obtain a proof of postage when returning an item.
- Please allow up to 8-10 working days for us to receive your return and complete your refund.
- We will issue a refund to your original payment method on receipt.
Faulty Or Damaged Items
PLEASE EMAIL hello@kindredmugs.com if you have a FAULTY OR DAMAGED ITEMS.
In the event of an item arriving damaged or faulty, please contact us within 30 days of receipt by email (hello@kindredmugs.com) and we will be happy to arrange for a replacement or a full refund in line with our terms and conditions and your consumer rights.
Cancelling Your Order
Under The Consumer Regulations 2013 you have the right to cancel your online or mail order purchase as long as you do so no later than 14 days after the day on which you receive the goods or service.
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FAQ
We've put some helpful information below. our brand, our products and delivery information.
What are Kindred Mugs?
Kindred Mugs are a collection of handmade, hand-painted, and hand-dipped ceramic mugs designed to celebrate real-life connection — whether that’s a slow morning alone, coffee with a friend, or catching up with someone you love. Each mug is made to bring people together.
How will my order be packed?
Your set of two Kindred Mugs will be carefully packed in a sturdy, beautifully designed, plastic-free cardboard box — ready for gifting or safe delivery. We don’t use filler or excess packaging. Please reuse or recycle the box with care.
How will my order be delivered?
Orders are delivered via Royal Mail or courier. Once your order is on its way, you’ll receive email and SMS updates with tracking details — as long as you provide your contact information at checkout.
